About this task
The Appliance Support Contact page prompts you to provide
information that Sophos Technical Support can use to contact you if there is ever a
critical problem.
To provide contact information to Sophos Technical Support:
Follow these steps
-
Select the Activate Appliance Support Alerts check box.
The grayed out features below become available.
-
For Critical alerts, provide the Name and Email of
the person who should receive these messages.
-
For Non-critical alerts, provide the Name
and Email of the person who Sophos should contact.
Note
A
non-critical alert indicates a transient error that Sophos
would like to investigate. These alerts do not indicate a problem with web
filtering.
-
Click Next when you are finished.
The initial configuration is now complete, and you can view a summary of
your settings on the final page of the wizard.