Releasing or Rescanning Queued Messages

  1. On the Search Results panel, select the check box beside the message that you want to release, or in the case of messages in the delay queue, messages you want to rescan immediately.
    The Retry button changes from grayed out to available.
  2. Click Retry.
    The Email Appliance attempts to release the message. For messages in the delay queue that have not already been rescanned, the appliance will rescan the message(s) with the anti-spam engine with no further delay. If the attempt is successful, the message is released from the mail queue, or, for messages in the delay queue, it may instead be quarantined.