Report Categories

Click on a report name on the sidebar to view details for a specific report. Each report page contains additional options for setting the period covered by the report and the format of the report.

There are four main types of reports:

Mail Trends

  • Volume: Displays the various types of messages as a percentage of the total mail volume. The types are Blocked connections, Legitimate, Other, Spam high, Spam medium, and Viruses.
  • Delayed Volume: Displays the number of delayed messages. Delayed messages are messages that are suspected to be spam, and which are held until they can be rescanned with the most up to date information from Sophos Labs.
  • Message Actions: Displays statistics on the actions performed on messages (Quarantined, Delivered, Routed or Dropped).
  • Sandstorm Volume: Displays blocked and clean messages as a percentage of the total mail volume analyzed by Sandstorm.
    Note
    If Period is selected as Today, the report is generated based on mail volume calculated from 12 AM (00:00 hrs) of that day.
  • Time-of-Click Protection: Displays a list of the top 100 URLs that have been scanned due to ToC Protection policies.

Performance

  • Latency: Displays the delay (measured in seconds per message) that the Email Appliance is imposing on message delivery.
  • Throughput: Displays the rate (measured in messages per second) at which the Email Appliance is processing messages.

Senders

  • Virus Relays: Displays the top ten virus relays during the specified time period.
  • Spam Relays: Displays the top ten spam relays during the specified time period.
  • Blocked Connections: Displays the top ten blocked connections during the specified time period.

Recipients

  • Spam Recipients: Displays the email addresses of the top ten spam recipients during the specified time period.
  • Bulk Recipients: Displays the email addresses of the top ten bulk email recipients during the specified time period.

Policy Analysis

  • Anti-Virus: Displays data on messages containing viruses relative to data on suspect attachments, encrypted attachments, and unscannable attachments. In the Mail Flow drop-down list, select whether the report is for inbound or outbound mail.
  • Anti-Spam: Displays messages identified as spam and categorizes them according to their spam scores (high or medium). Blocked connections are also displayed.
  • Content: Displays data on messages identified using content rules and categorizes them according to the type of content rule they triggered. In the Mail Flow drop-down list, select whether the report is for inbound or outbound mail.