Sophos Email Appliance
  • About Your Email Appliance
    • Email Appliance Features
    • The Email Appliance User Interface
    • Sophos Proactive Monitoring
    • Getting Support
      • Hardware Support
  • Getting Started
    • Mail Routing
      • Simple Mail Routing
      • More Complex Mail Routing
    • Policy
    • Quarantine
    • Administrator and User Accounts
    • Email Appliance Updates
    • Clustering
  • Email Appliance Hardware
    • Hardware Troubleshooting
      • Audible Alarms [ES4000/5000/8000 Only]
      • Hardware Alerts
    • Replacing an ES5000/8000 Hard Drive
    • Replacing an ES5000/8000 Power Supply
    • Replacing an ES4000 Hard Drive
    • Replacing an ES4000 Power Supply
  • Dashboard
  • Configuration
    • Accounts
      • Administrators
      • User Groups
      • User Preferences
    • Policy
      • Policy Message Flow
      • Threat Protection
      • Anti-Spam
      • Data Control
      • Additional Policy
      • Allow/Block Lists
      • Filtering Options
      • Sandstorm
      • Encryption
      • SMTP Authentication
      • SMTP Options
    • System
      • Updates
      • Alerts & Monitoring
      • Backup
      • Directory Services
      • Certificates
      • Clustering
      • Time Zone
      • Configuration Sync
    • Routing
      • Adding/Removing Mail Delivery Servers
      • Adding/Removing Mail Domains
      • Internal Mail Hosts
      • Setting an Outbound Mail Proxy
      • Adding/Removing Trusted Relays
      • About Address Rewriting
    • Network
      • Configuring Interface Settings
      • Setting a Hostname and Proxy
      • Testing Network Connectivity
  • Reports
    • Report Categories
    • Creating and Running Reports
    • Printing Reports
    • Exporting Reports
    • Adding Trusted Relays from a Report
  • Search
    • Quarantine Search
      • Searching the Quarantine
      • Viewing Quarantine Search Results
      • Managing Quarantined Messages
    • Logs Search
      • Searching the Mail Logs
      • Viewing Logs Search Results
      • Analyzing Message Logs
    • Mail Queues Search
      • Searching the Mail Queues
      • Viewing Mail Queues Search Results
      • Deleting Queued Messages
      • Releasing or Rescanning Queued Messages
  • System Status
    • Mail Flow
    • Quarantine
    • Software
    • Hardware
    • License
  • Using Help
    • Searching the Documentation
  • Setup and Configuration Guide
    • Initial Configuration
      • Activating the Email Appliance
      • Network Interface
      • Hostname and Proxy
      • Network Connectivity
      • Register and Update
      • Clustering
      • Time Zone
      • Mail Delivery Servers
      • Incoming Mail Domains
      • Internal Mail Hosts
      • Anti-Virus Settings
      • Anti-Spam Settings
      • Appliance Alerting
      • Appliance Support Contact
      • Summary
    • Post-Installation Configuration/Integration
      • Testing Appliance Mail Flow
      • Configuring Directory Services
      • Configuring User Preferences
      • Configuring Internal Mail Hosts/Outbound Mail Proxy
      • Configuring Trusted Relays
  • Configuring Ports
  • Supported Browsers
  • Creating a Custom Web Service for SPX
  • Template Variables
  • Password Option/Template Variable Mismatches
  • Dialog Box Help
    • Directory Services Groups
    • Add Certificate Authorities
    • Complete CSR
    • Add User or Modify User
    • Add Message Attribute
    • Advanced System Updates
    • Alias Map Editor
    • Alert Contacts
    • Appliance Support Contact
    • Additional Message Actions
    • Additional Policy Example
    • Advanced Backup Schedule
    • Calendar
    • Certificate Details
    • Upload Certificate
    • Edit notification email
    • Edit SPX Recipient Instructions
    • Email Password List
    • Configure End User Web Quarantine Ports
    • Forward
    • Group Editor
    • Global Function History
    • Upload a Header/Footer Image for the SPX Portal
    • Additional Network Routes
    • List Editor
    • List Selector
    • Upload
    • Message Details
    • Modify User
    • Rule Caution Indication
    • Notify
    • Paste List
    • Upload a PDF Cover Page
    • Postmaster Address
    • CCL Configuration
    • Setting Expiry Times and Passwords
    • Configuring the SPX Portal
    • System Alerts
    • Trusted Certificate Authorities
    • Verify Settings
  • Glossary
    • Active Directory
    • allow list
    • block list
    • bulk mail
    • Cluster
    • Content Control List (CCL)
    • denial of service (DOS) attack
    • DHCP
    • disk mirroring
    • DNS A Records
    • DNS MX Records
    • domain controller
    • End User Web Quarantine
    • gateway
    • groups
    • hub
    • internal hosts
    • latency
    • malware
    • MTA
    • network mask
    • phishing
    • policy
    • proxy
    • quarantine
    • RAID
    • RAID controller
    • relay
    • SCP
    • SMTP
    • Sender Genotype
    • SNMP
    • SophosLabs
    • spam
    • spam score
    • spambot
    • SPX
    • spyware
    • SSH
    • Syslog Monitoring
    • TLS
    • virus
  • Submit a Spam Sample
  • Sophos Outlook Add-in
    • Using the Outlook Add-in
  • Copyrights and Trademarks
    • IBM ICU License
    • SEE License
    • UNICODE License
    • NGINX License
    • ipfilter License
    • Mootools License
    • SSDB License
  • Contact Sophos
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Sophos Technical Support

If you encounter a problem with your Sophos product or it does not function as described in the documentation, contact Sophos Technical Support: http://www.sophos.com/support/.

Corporate Contact Information

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