Sophos Proactive Monitoring
Proactive Monitoring is a service that can be provided by Sophos to continuously monitor the system health and status of your appliance. If there is ever a need to do so, Sophos will contact you and advise you about what action may need to be taken to ensure the continued smooth functioning of your appliance.
If your Email Appliance indicates that Sophos Proactive Monitoring is disabled, then you are not subscribed to this service. To subscribe to the Sophos Proactive Monitoring service, contact your Sophos representative.