Testing Mail Flow on a Fully Networked Appliance

The following procedure assumes that you have set up your Email Appliance as described in the Configuration Guide. If your organization has a firewall, you must also have configured access on all of the essential ports described in the Setup Guide.

Note
If you have yet to integrate the Email Appliance into your network, use the "Testing Mail Flow Before Deployment" procedure instead.

To test mail flow on a fully networked appliance:

  1. From an email account outside of your network (for example, a Gmail account), send a test message to an internal address that is configured to have mail filtered by the Email Appliance. This allows you to confirm that the appliance is successfully routing incoming mail to destinations within your network.

    It is recommended that you give the message a subject that can be easily spotted when you search the mail logs in the next step.

  2. To confirm that the message has been delivered:
    1. Check the internal email account to verify that the message was received.
    2. Inspect the mail logs for an entry that corresponds with your test message. On the Search tab, on the Search In sidebar, select Mail Logs, and click Search.
  3. From an internal email account configured to route mail through the Email Appliance, send a test message to an external email address. This allows you to confirm that the appliance is successfully routing mail to destinations outside of your network.

    It is recommended that you give the message a subject that can be easily spotted when you search the mail logs in the next step.

  4. To confirm that the message was received:
    1. Check the external account to verify that the message was received.
    2. Inspect the mail logs for an entry that corresponds with your test message. On the Search tab, on the Search In sidebar, select Mail Logs, and click Search. For more about searching mail logs, see "Search" in the product documentation.