Appliance Alerting

The Email Appliance is a mail relay that requires its own postmaster address. However, this can be aliased to another address in the domain. Also, quarantine email summaries will use the postmaster address as their sender’s address.

The Email Appliance is a self-monitoring appliance that sends email notifications of system warnings and critical events to administrators and Sophos Technical Support. Notifications are sent to the email addresses specified in the Alert Recipients list.

  1. To configure the postmaster account: In the Enter a postmaster address text box, enter the postmaster email address to alias the postmaster account of this relay to the postmaster account of the email domain it is routing. The quarantine email summaries will use the postmaster address as their sender's address.

  2. To configure alert recipients:
    1. In the Local alert contacts text box, enter the recipient email addresses.
    2. Click Add after each entry.
      Entries are displayed in the list of alert contacts.

      To remove an alert recipient from the list, select the check box beside the entry, and click Delete.

  3. When you have finished adding notification addresses, click Next to proceed to the wizard's Appliance Support Contact page.