Add User or Modify User

The Add User dialog box is displayed if you click Add in either the Administrators table or Help desk users table on the Configuration > Accounts > Administrators page.

The Modify User dialog box is displayed if you click a Username in either the Administrators or the Help desk users table on the Configuration > Accounts > Administrators page.

  • To add a user account:
    1. Type the Full name. This is the name that will appear in email messages generated by this user from the Email Appliance system.
    2. Type the Username. The username must be more than two characters long, it must begin with a letter, and it may only contain lowercase letters, numbers, underscores, hyphens, or at (@) signs.
    3. Type the Password. The password must be between 6 and 20 characters, must contain letters, and must contain at least one number or punctuation symbol.
    4. Repeat the password in the Confirm password text box.
    5. Select the user's time zone. This is specific to each user.
    6. Click OK.
  • To modify account information:
    1. Change any of the following:
      • Full name: The name that will appear in emails generated by this user from the Email Appliance system.
      • Username: The login name. It must be more than two characters long, it must begin with a letter, and it may only contain letters, numbers, underscores, hyphens, or at (@) signs .
      • Password: Must be between 6 and 20 characters, must include letters, and there must be at least one number or punctuation symbol.
      • Confirm password: Re-enter the password that you typed in the previous text box.
      • Timezone: Change the time zone to correspond to the user's timezone.
    2. Click OK.
      The viewable account information appears in either the Administrators or Help desk users table, depending on which user was modified.