Support

  • To activate support alerts, select the Appliance support alerts check box.
  • For Critical alerts, provide the Name and Email of the person who should receive these messages.
  • For Non-critical alerts, provide the Name and Email of the person who Sophos should contact.
    Note
    A non-critical alert indicates a transient error that Sophos would like to investigate. These alerts do not indicate a problem with web filtering.