Dashboard

The Dashboard tab provides a quick overview of Email Appliance activity and status in six panels:

Summary Statistics

The Summary Statistics has four subpanels.

Note
The View data for panel is only visible when the appliance is part of a cluster. You can select whether the information shown on the dashboard displays data from the entire cluster, or from a specific appliance in the cluster.

The Message Volume Today panel displays information about the messages processed in the last 24 hours. Messages are broken in to five categories:

  • Blocked: Number of messages blocked by the appliance as a percentage of the total number of messages and number of messages blocked by the appliance.
  • Invalid Recipient: Number of messages with invalid recipients as a percentage of the total number of messages and number of messages with invalid recipients .
  • Spam: Number of messages identified as having high or medium spam scores as a percentage of the total number of messages and number of messages identified as having high or medium spam scores.
  • Virus : Number of messages containing viruses today since midnight as a percentage of the total number of messages and number of messages containing viruses today since midnight.
  • DKIM: Number of messages which failed DKIM verification as a percentage of the total number of messages and Number of messages which failed DKIM verification.
  • SPF: Number of messages having an invalid mail sender as a percentage of the total number of messages and number of messages having an invalid mail sender.
  • Other: Number of all other messages.

The Average Daily Message Volume panel displays the daily mean number of messages processed since system startup, both per-user and for all users.

  • Blocked: Average number of messages blocked by the appliance.
  • Invalid Recipient: Average number of messages with invalid recipients.
  • Spam: Average number of messages identified as having high or medium spam scores.
  • Virus : Average number of messages containing viruses today since midnight.
  • DKIM: Average number of messages which failed DKIM verification.
  • SPF: Average number of messages having invalid mail sender.
  • Other: Average number of all other messages.

The Quarantine and Mail Queue panel displays information about the number of queued messages.

  • Quarantine Capacity: Total capacity of the quarantine expressed as a percentage.
  • Quarantine Age: The length of time, in days, of the difference between the oldest message in the quarantine and the current date and time.
  • Queued Messages: The total number of messages currently in the queue.
Note
If you are running multiple appliances in a cluster, and you have elected to view summary statistics for the entire cluster, Quarantine Capacity and Quarantine Age amounts are prefixed with a ~ to indicate the data has been collected from the entire cluster. This prefix does not appear if you are viewing information from a single machine in the cluster.

The Delay Queue panel displays information about the processing of delayed messages.

  • Today: Total number of messages delayed today.
  • Capacity: Total capacity used of the maximum allowed delay queue storage, expressed as a percentage.
  • Messages: The total number of messages currently in the delay queue.

Sender Genotype Test

The Sender Genotype Test provides an easy way perform an IP address reputation lookup.

System Console

The System Console panel displays indicators (both text and icons) for virus updates, Delay Queue, Sandstorm and the post-configuration status of the appliance.

  • Post-Configuration Checklist: (temporary): Indicates that the items on the Quick Tasks sidebar have not been cleared. Click Post-Configuration Checklist to view the Configuration Homepage. Once every item in the checklist is cleared by clicking the "x" beside each one, the initial page of the Configuration tab changes, and this link disappears.
  • Delay Queue: Displays status of the Delay Queue feature: On or Off. Click Delay Queue to go to the Delay Queue page at Configuration > Policy > SMTP Options > Delay Queue.
  • Sandstorm: Displays status of the Sandstorm feature: On or Off. Click Sandstorm to go to the Sandstorm page at Configuration > Policy > Sandstorm.

Virus and Spam Counts

The Virus and Spam Counts panel displays the following information:

  • Blocked: Total number of messages blocked by the appliance.
  • Spam: Total number of messages identified as having high or medium spam scores.
  • Viruses: Total number of messages identified as containing viruses since the initial system configuration.
  • Total: Total number of messages identified as containing undesirable content.
Note
The Total counter includes all types of messages received, and is not a total of the other counters shown in this panel.

Mail Velocity

The Mail Velocity section displays three gauges:

  • Messages/hour: Number of messages currently being processed by the Email Appliance system. As the message volume varies, the scale of the gauge will adapt to maintain easy readability. Holding your mouse pointer over the gauge will display a tooltip with detailed message volume information.
  • Message Latency: Average latency or delay that Email Appliance message processing is adding to the delivery of the messages, expressed as the average number of seconds that messages are delayed. Holding your mouse pointer over the gauge will display a tooltip with detailed message latency information.
  • Delayed Messages/hour: The number of delayed messages processed by Email Appliance system. As the delayed message volume varies, the scale of the gauge will adapt to maintain easy readability. Holding your mouse pointer over the gauge will display a tooltip with detailed delayed message information.

Mail Volume Today

On the bottom right of the Dashboard are five line graphs measuring blocked messages, spam, viruses, mail flow, and delayed messages. The white fill area indicates recent daily traffic flow, while the red line represents a running 7-day average. If the white area graphs higher than the red area, the Email Appliance could be dealing with a mail spike or a virus outbreak. If the red line is above the white area, this could indicate a connection or relay problem.

The Mail Volume Today panel displays two types of information on each of the five graphs.

The two types of information are:

  • White area: The current day's mail volume since midnight.
  • Red line: The average mail volume over the last week.

These two types of information are displayed for each of the following five graphs:

  • Blocked: The total number of messages blocked.
  • Spam: The percentage of the total number of processed messages that are classified as spam.
  • Viruses: The percentage of the total number of processed messages that are classified as infected with one or more viruses.
  • Mail Volume: The total number of messages processed.
  • Delayed Volume: The number of delayed messages processed.

Sophos Sandstorm

The Sandstorm Analysis for Today panel displays information about the messages analyzed by Sandstorm in the last 24 hours. Messages are broken in to four categories:

  • Malicious Files: Number of messages that Sandstorm marked as malicious.
  • Clean Files: Number of messages that Sandstorm marked as clean.
  • Files Awaiting Analysis: Number of messages in the Sandstorm queue, waiting for analysis.
  • Total Files Analyzed : Number of messages analyzed by Sandstorm in the last 24 hours (the sum of malicious and clean files).